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transportation and installation of furniture

    • 4534 posts
    May 17, 2018 2:33 PM HKT

    If the problem is outstanding, sellers are generally willing to repair and replace. The furniture of the new house may be defective and old goods. Ms. Guo is absolutely unacceptable. In the customer's repeated insistence, the seller finally agreed to go through the return process.

    In this case, they will also deduct my 1,500 yuan fee. Ms. Guo can not understand. There have been various costs incurred in the transportation and installation of furniture and they cannot be recovered. Ms. Liu explained that a total of about 3,000 yuan.

    Since our product does not have serious quality problems, half of the cost should be borne by the other party. After several negotiations, the return fee was eventually reduced to 750 yuan. After returning to the furniture, Ms. Guo received a refund of 19,250 yuan.

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